Business Solutions

Business Assessments


“Every line is the perfect length if you don’t measure it”

As the business grows the complexities of the business tends to grow faster and with this ever growing complexity of operations, it increasingly becomes difficult to gauge direction in which an organisation is heading which in turn inhibits the company’s growth. Each Organisation is unique in nature with their own sets of challenges. Identification and accurate measurement of these challenges is vital for evolving strategy to optimise business outcomes. An organisation’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

In an organization finance managers record & report profitability and the operational managers creates the profitability. Both the functions continue to work in silos which leads to organisations goal and objectives being bargained as the combined data gathered gives information but lacks holistic insight. The proper alignment between the two function is fundamental to the success of the organisation. The financial goals has to be converted into an operational goals. Operational goals in turn should be derived out of parameters which effect profitability across processes & resources.

Our Approach

PM Technology Solutions conducts a robust health check of the business to provide authentic, adequate and accurate operational & financial business insights to enable the owners and management to have a realistic view of the efficiencies and inadequacies of their business.

EVALUATE => the current status of entire business processes & systems to assess where the organisation stands.

SIMPLIFY => the key challenges & gaps in existing processes & systems

TRANSFORM=> the insights gathered into execution

Performance Management


“What Gets Measured Gets improved”

For a business to be profitable it must perform in all key aspects and business parameters. The performance can be improved only when it is measured and monitored on all such aspects adequately and accurately.

Our holistic and data-driven approach enables us to analyse the key elements of the business, leverage their core strength to grow into adjacent opportunities and operate at superior levels of performance to drive profitable results.

The success lies in capturing and analysing full potential of the business unit or function. As a first step we perform a diagnostic on all processes and parameters based on hard factual data. Our strategic and cross-functional approach helps us unlock value beyond cost containment measures within a specific business unit or function of the organisation. We establish a robust reporting & review culture by performing root cause analysis & facilitating formulation of correction execution plan.

Once we have defined stretched, yet realistic targets with our client, we work together to craft the most effective path to deliver the value. We work with our client’s teams across all levels of the organization to ensure that we capture the identified benefits and build the internal capabilities to keep on improving performance long after our engagement ends.

Our Approach

Planning: Business potential, Individual potential and Customer expectations needs to be seamlessly integrated and aligned towards meeting organisation business objectives. This must act as one unit as a basic hygiene factor for profitable growth of the business. We help our clients in building business plan & budgeting based on potential assessment as per scope of a business unit or function and deriving realistic targets and achievement plans.

Implementation: We interact with each stake holder responsible for the outcome of the business performance plan to enable them to interpret and analyse data to recognise the performance gaps. We conduct workshop for the respective team to understand the implementation plan, methodology and guidelines. The workshop is followed by review meetings to initiate corrective actions to improve performance outcomes. Extensive use of data analytics across key parameters helps the teams to visualise and leverage data to take informed business decisions and drive performance.

Tracking: We design performance tracking templates based on the evaluation of the performance data shared with us and build a business intelligence reports to simplify generation of performance dashboards. The 3 tier reports generated by us acts as strong enabler in making the entire team co-own the business performance.

Through our Performance Management consulting practice, we ignite the passion for excellence in the entire team.

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Business Process Enhancements


If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

Successful organisations ensure that their business processes and rules are well designed and that they are consistently applied the same way every single time. This process control and consistency is key for success in any organisation. The business outcomes are dependent on the accuracy, consistency, relevancy and ability to implement the Process. If the processes and the strategies are not aligned it usually leads to failure in execution. Processes covering the key aspects of client’s business, employee performance, operational excellence and financial management are critical to the success of a business

Our Approach

We evaluate and simplify the key aspects of business to transform it into customise processes and facilitate implementation of the same at client’s place. Business process analysis helps in identifying bottlenecks and inefficiencies in the processes and thus improving them. For every process we identify Implementer, Owner and Reviewer to bring focus on the tasks and accountability to stake holders. We standardise the performance dimensions and parameters, reporting and review structure to enhance the productivity, quality and efficiency.

Activity wise, employee wise and function wise check lists are created and made integral part of implementation management. Strong matrix for “authentication and validation” of operational and financial activities is established to minimise revenue leakages.


Profitibility


“Profit Is not something to add on at the end, it is something to plan for in the beginning”

At PM Technology Solutions, we believe profitability is the outcome of operational excellence. It is all about effective management of People, Process and Performance. We carry out two fold task of performing a structured & quantitative analysis of data to isolate the problem and then finding a promising solutions for the problem.

By doing so we connect the financial outcomes with operational efficiencies/inadequacies and provide solutions to improve profitability.

Our Approach

  • Data Collection at cost points
  • Interaction & Observation along with the team
  • Data Analysis & Gap identification
  • Review, Feedback & Correction
  • Establishing robust reporting & review mechanism
  • Decision making powered by authentic and accurate data analysis
  • Recommendation & Action Plan

Our Support

HR Revolution


“Great Vision Without Great People Is Irrelevant”

Evaluating the success of your business strategies involves assessing your employees’ ability to deliver outcomes in a timely and profitable manner. Integrating human resource management into business strategic planning process enables the organisation to ensure that as it identify goals, opportunities and competitive advantages, it can recruit, hire and develop the right workforce to achieve them. The right HR processes and systems seek to engage and retain right people and enhances the productivity and profitability of a business.

It is worthwhile to get the HR process evaluated and validated in order to check the alignment of HR Policies with business strategy.

Our Approach

  • Evaluation and Interaction across designations, functions and hierarchies
  • Study of the HR software/system
  • Data Collection, Analysis and Validation
  • Designation wise KRAs & KPIs
  • Incentive Structure, Parameters & weightages
  • Performance appraisal, recognition & reward
  • Reporting & review system
  • Assessment (Post Induction, pre & post training)
  • Competency frame work, mapping & development
  • Recruitment and induction process
  • Welfare measures
  • Values & Culture
  • HR Policies

Performance Management


“Highly engaged employees make the customer experience. Disengaged employees break it”

The only thing that makes highly productive organisations stand apart from rest of the companies is the quality of the employees and the level of their commitment towards their work. Employee Engagement is not a onetime process that can quickly bring results; rather it is a continuous process to be adopted for the success of the organisation.

Those employees who do not understand what they contribute towards the success of their organisation will not stick to it for long. They would rather consider leaving in a few months or years as and when they are offered a high-paying job. People work with passion and purpose only when their needs are met. People want growth, sense of achievement, recognition, reward, safety, security, communication, understanding, hand holding and cooperation.

As it is an established fact that there is a clear link between organisational performance and employee engagement, every organisation seeking sustenance and growth in the ever changing world of work quickly respond to the needs of employees along with designing and implementing a customised process to increase the levels of employee engagement.

Our Approach

We connect the dots between individual roles and the goals of the organisation by focusing on following
Elements of Employee Engagement: Commitment, Motivation, Loyalty and Trust
Dimension of Employee Engagement: What do I Get, What do I Give, Sense of Belonging, How Can I Grow, Recognition & Reward Process and Cultural & Social Activities.
Characteristics of Engaged Employees: Mutual Trust, Job Satisfaction, Problem Solving Attitude, Learning & Development, Reporting & Review Matrix and Employee Feedback Survey

Prepare and Design: The first step in the process is about determining the specific requirements of the organisation and creating a customised design for carrying out the whole process.

Employee Engagement Survey: Designed to capture employee’s voice, concerns, attitude, goal and aspirations

Result Analysis: It is the most important step in the entire process. It is time when reports are to be analysed to find out what exactly motivates employees to perform their best and what actually disengages them and finally compels them to leave the organisation.

Action Planning: How to turn the results of the survey in to an action is a challenging task and requires coaching of line managers as well as HR professionals on how to take appropriate actions to engage employees. The training of line managers on do’s and don’ts of the action plan so that they can successfully implement the changes.

Action Follow-up: Action follow up is necessary in order to find out if the action has been taken in the right direction or not to ensure that desired results are achieved.

Business Process Enhancements


If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

Successful organisations ensure that their business processes and rules are well designed and that they are consistently applied the same way every single time. This process control and consistency is key for success in any organisation. The business outcomes are dependent on the accuracy, consistency, relevancy and ability to implement the Process. If the processes and the strategies are not aligned it usually leads to failure in execution. Processes covering the key aspects of client’s business, employee performance, operational excellence and financial management are critical to the success of a business

Our Approach

We evaluate and simplify the key aspects of business to transform it into customise processes and facilitate implementation of the same at client’s place. Business process analysis helps in identifying bottlenecks and inefficiencies in the processes and thus improving them. For every process we identify Implementer, Owner and Reviewer to bring focus on the tasks and accountability to stake holders. We standardise the performance dimensions and parameters, reporting and review structure to enhance the productivity, quality and efficiency.

Activity wise, employee wise and function wise check lists are created and made integral part of implementation management. Strong matrix for “authentication and validation” of operational and financial activities is established to minimise revenue leakages.


Profitibility


“Profit Is not something to add on at the end, it is something to plan for in the beginning”

At PM Technology Solutions, we believe profitability is the outcome of operational excellence. It is all about effective management of People, Process and Performance. We carry out two fold task of performing a structured & quantitative analysis of data to isolate the problem and then finding a promising solutions for the problem.

By doing so we connect the financial outcomes with operational efficiencies/inadequacies and provide solutions to improve profitability.

Our Approach

  • Data Collection at cost points
  • Interaction & Observation along with the team
  • Data Analysis & Gap identification
  • Review, Feedback & Correction
  • Establishing robust reporting & review mechanism
  • Decision making powered by authentic and accurate data analysis
  • Recommendation & Action Plan

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